Terms & Requirements

Please review our rental requirements and terms before booking. All requirements must be met for vehicle collection.

Rental Requirements

Important Notice

All requirements listed below are mandatory and must be satisfied before vehicle collection. Failure to provide any required documentation will result in rental cancellation.

Age Requirement

Must be 18+ years old (unless specified on individual vehicles that require older age).

Valid UK Driving License

Must present a valid UK driving license in hard copy format. Digital licenses are not accepted. License must be valid for the entire rental period. You must bring your physical license for vehicle pickup.

National Insurance Number or Passport

Must provide either your National Insurance Number or a valid passport in hard copy format. This is required for identity verification purposes.

Proof of Address

Recent proof of address dated within the last 3 months minimum. Acceptable documents include utility bills, bank statements, or council tax statements.

DVLA Check Code

You must provide a valid DVLA check code to verify your driving record. This allows us to confirm your license status and any endorsements.

Get Your DVLA Check Code

Photo Verification

You will be required to take a photograph holding your driving license at the time of vehicle pickup. This is for security and verification purposes.

Security Deposit

A security deposit is required for every vehicle rental. The deposit amount varies by vehicle and will be clearly stated during the booking process. Deposits are fully refundable upon satisfactory return of the vehicle.

Additional Terms & Conditions

Insurance Responsibility

Customers are responsible for arranging their own comprehensive insurance coverage. Proof of valid insurance must be provided before vehicle collection.

Mileage Allowance

Each rental includes 160 miles per day. Additional miles can be purchased if required. Excess mileage charges will apply for usage beyond the included allowance.

Fuel Policy

Vehicles must be returned with the same fuel level as at pickup. Refueling charges will apply if the vehicle is returned with less fuel than provided.

Vehicle Condition

Customers are responsible for returning the vehicle in the same condition as received. Any damage beyond normal wear and tear will be charged accordingly.

Cancellation Policy

Cancellations must be made at least 24 hours before the scheduled pickup time. Late cancellations may incur charges. Please contact us for specific cancellation terms.

Questions About Our Terms?

If you have any questions about our rental requirements or terms, please don't hesitate to contact us.

Terms last updated: July 2025